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Because We Care


At the Imperial Hotel, our Vision - “Our guests are our top priority and we will provide them with a quality experience which is elegant, effortless, quintessentially Irish and memorable. We recognise the importance of our employees in achieving this and we will create a positive, fun, familial, respectful working environment which encourages their loyalty, career development, commitment, and hard work. We strive to be excellent leaders and will undertake all our business activities in an honest, eco-friendly and ethical manner to provide a fair return on our investment and grow our business in a way that makes us proud.” 

In September 2015, a new era of global development began when the United Nations (UN) officially launched its Sustainable Development Goals (SDGs) to transform our world and "leave no one behind" by 2030.

For this strategy, governance is of high important to coordinate and monitor progress on the implementation of new and existing policies.  Given the complexity and depth of this agenda and its goals strong and effective governance arrangements are a key element to ensure successful implementation. 

Since 2019, Our aim has been to develop internal and external responses to the Sustainable Development Goals (SDGs) and incorporate them into planning and policy.  By introducing performance indicators for each goal.

To learn more about all 17 SDGs, please visit the UN website. 

The Sustainable Development Goals that we are tackling.


Goal 1. Community Action/Help and Poverty

Our aim is to increase awareness of the services local charitable organisations provides, and to build support and commitments to the community.


By working closely with Cork Simon Community (one of our 2 main charities) donating bedding and furniture, we help achieve longer life cycle of our purchases while helping those who need it most. This practice also has less impact on the environment and is socially and economically responsible. Our menus also include a donation when some of our dishes are ordered.

Ethical Procurement – We buy from suppliers and producers that do not exploit their employees (Modern Slavery, EU Directive) pay them a living wage and commit to diversity and equality.


Goal 2. Eat Better - End hunger, achieve food security& improved nutrition and promote sustainable agriculture.

Changing our menu to match local and seasonal helps reduce the amount of imported goods required, reducing carbon footprint.

 Increase the vegan and vegetarian option to reduce meat intake in the hotel. This reduces carbon emissions and promotes healthier options to our customers.

Sourcing as much from local farmers and producers who support sustainable agriculture – reducing carbon footprint and boosting the local economy.

 Producers and Suppliers that practice “Circular Economy” and sustainable growth models will help reduce our own footprint in a tiered way.

 Through Green Marketing, we are taking part in events like the Cork Long Table Dinner to help promote what is on offer in Cork and what products are available on our doorstep.

We are developing internal and external strategies that are greener.


Goal 3. Stay Well – Promote Healthy Lifestyles & Wellbeing

Our social mission requires us to practice our business in innovative ways to make the work environment and the world a better place.

To promote mental health awareness in the workplace, as well as learning about and sharing ways to create positivity, we are implementing a Wellbeing Committee who are looking after the mental health and happiness at work for our team.

 Reference to the Wellbeing Committee on our Members Benefit information to reinforce the message - Mental Health & Wellbeing Support Programme for the benefit of our employees.

The Irish Hotel Federation provides our team with a Wellbeing Support Programme in association with Laya Healthcare and Spectrum Life. This offers all members access to a range of online and over the phone services to help people overcome life’s physical, mental, financial, and personal challenges.

Through our support of Irish Guide Dogs for the Blind, we are supporting the training of the guide dogs with some of our staff members enrolling in the Puppy Raiser Programme.

Keeping the workforce fit while reducing overall carbon footprint by promoting the Cycle to Work Scheme. Organising monthly challenges to stay fit together.

For example, in our January challenge 2021 our team virtually walked, swam, ran and cycled from our hotel in Cork city centre all the way to Malin Head in Co. Donegal, a total of 504km!!

 Non-smoking hotel including e-cigarettes. Providing information and support to those who wish to quit.

 Allowing staff to attend mindfulness events that are held in the hotel or online.


Goal 4. Learn and Teach - Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all.


Our commitment to training and development of our staff and management is a strategic priority. 

 The Imperial Hotel has recognised the importance of training and development by adopting a number of internal promotions and career development initiatives.

Connor Kenny Management Programme, giving the tools to younger generation to move up the ladder.

 Active and continuous training. By working with Failte Ireland, we ensure our staff have the best opportunity to advance their knowledge and skills

Work experience &internship programmes gives spotlight to the industry while fuelling interest in the next generation of hotel leaders.


Goal 5. Achieve gender equality and empower all women and girls.

  Bridging the gap.  Committing to a 50/50 proportion of women in managerial positions with equal pay. Ensure women’s full and effective participation and equal opportunities for leadership at all levels of decision making.

 Work with LGBTI+ committee in Cork. The Imperial Hotel has a long history of commitment to social justice including equality.  We will continue to work with our partners to build public support and promote the expansion of marriage equality and basic human rights.

 Champion of workers’ rights. Working alongside SIPTU to evolve and develop our working conditions ensuring they are always in line with modern legislation.

 Buying from suppliers and producers that do not exploit their employees, (Modern Slavery, EU Directive) pay them a living wage and commit to diversity and equality.


Goal 6. Ensure availability and sustainable management of water and sanitation for all.

The Imperial Hotel is committed to its responsibility in reducing water consumption and its overall contribution to pollution inputs. Glass bottles are used in all our bedrooms and bars. Echo-3 water filtration systems has also been installed to further reduce glass outputs for all our meeting and events spaces. This small act has made a huge impact; lowering our bin expenses leads to reallocating funds to more important projects.

 Eco-friendly cleaning products. Ecolabelling provides us with a transparent medium underlining our efforts to reducing water pollution.

 We are investigating the opportunity to start rainwater harvesting. An easy and economical way to become more environmentally responsible. Leading to eco-conservation and constructive use of natural resource. Can be used to supplement water into storage tanks for showers or used for cleaning purposes.


Goal 7. Use Clean Energy - Ensure access to affordable, reliable, sustainable and modern energy for all.

De-carbonising the Imperials energy use is critical to achieving objectives. 

  In 2019 we switched our main source of energy from gas to electricity within the hotel which allows us to keep our energy consumption greener. We signed an agreement at a collection level for a 100% renewable energy provider which has been implemented across all four hotels in The Flynn Hotel Collection.

 Educating the staff and keeping them informed on energy use and what part they can play to reduce consumption.

  Adding occupancy sensors to our staff areas.

  TaxSaver public transport scheme which is saving employees on the cost of their commute and helps to reduce single occupancy car journeys.

   Energy efficient equipment including dishwasher, washing machines and dryers.


Goal 8. Live Better - Ensure sustainable consumption and production patterns. 

Play our part in the global sustainable tourism initiative.
Eliminate problematic or unnecessary plastic packaging and items
Take action to move from single use plastics to reusable alternatives
Engage our suppliers to support our focus on avoiding single use plastics or non-recyclable packaging and to commit to reusable, recyclable, or decomposable products.
Procurement practices that are sustainable, in accordance with national policies and priorities
Encourage circularity in the use of plastics where possible and Biodegradable ware. i.e. Takeaway cups. Wooden food cutlery instead of plastic.
We have implemented some Bin dividers to encourage our guest to recycle
We assessed our waste management and purchased a glass crusher to increase space in recycle bins. This had a knock-on affect on the frequency of bin collections.
We are working to become as paperless as possible, assessing all our printing needs, recycling all printer paper, double sided printing policy.
Across all four hotels in The Flynn Hotel Collection, we have installed bathroom product dispensers to replace the individual plastic bathroom amenities. This will help to save approx. 750lbs of plastic per year per hotel. We are working with Field Day a vegan friendly, cruelty free, no paraben, Irish brand.

Goal 9. Conserve and sustainably use the oceans, seas and marine resources for sustainable development

The Imperial Hotel remains dedicated to removing as many unnecessary single use plastics from its worldwide supply chains. We continue to reduce most unnecessary single-use plastics within our hotel.
Eco-friendly cleaning produces in our accommodation department.

Goal 10. Protect, restore and promote sustainable use of terrestrial ecosystems, sustainably manage forests, combat desertification, and halt and reverse land degradation and halt biodiversity loss


    The Imperial Hotel team is using Ecosia which is a search engine based in Berlin, Germany, that donates 80% or more of its profits to non-profit organizations that focus on reforestation.

   We are committed to operate the company in a way that actively recognizes the central role that business plays in society by initiating innovative ways to improve the quality of life locally, nationally, and internationally.

 The Imperial Hotel has a long history of commitment to social justice, including equality. This commitment is grounded in our Company’s core values, which include a deep respect for people inside and outside our Company and an unshakable belief that all people deserve full and equal civil rights. We will continue to work with relevant non-profit (LGBTI+) partners to build public support, add our voice and promote the expansion of marriage equality and basic human rights.

 Our policies are to conduct all of our business in an honest and ethical manner, and to comply with all applicable legislation. We strive to ensure that neither modern slavery nor human trafficking supports our supply chain or our businesses; this objective is implicit in our policies and procedures. We aim for a zero-tolerance approach to violations of anti-slavery and human trafficking laws.

Promoting business practices that respect the Earth and the Environment


Green Purchasing Policy

Environmental Management Policy